Community Health Worker Practice
CHW foundations, professional ethics, community health context, health equity, and community engagement.
- CHW roles and responsibilities
- Community-rooted support
- Ethical CHW practice
Jessica Hayes combines lived experience, Community Health Worker training, healthcare foundations, care coordination knowledge, behavioral health awareness, trauma-informed practice, and CHW supervisor training to support TGTOC’s mission of reducing barriers and expanding opportunity.
This page summarizes Jessica’s training by skill area instead of displaying every certificate individually. A full credentials portfolio can be provided to partners, funders, supervising providers, or agencies upon request.
CHW foundations, professional ethics, community health context, health equity, and community engagement.
Training in care coordination, care team dynamics, referral pathways, warm handoffs, and follow-up support.
Knowledge of insurance, government-funded programs, community resources, telehealth, and digital access barriers.
Training in mental health, substance use, stress, trauma, grief, resilience, and recovery-informed support.
Skills in client advocacy, education, communication, engagement, conflict resolution, and empowerment.
Training in crisis intervention, boundaries, self-care, field work, home visits, safety, and risk awareness.
Training in chronic conditions, medication management, caregiver support, memory loss, and health education.
LifeBound Introduction to Healthcare training supports understanding of healthcare systems and professional readiness.
CHW leadership and supervision training supports TGTOC’s future workforce development, quality improvement, coaching, and program implementation goals.
TGTOC presents credentials as professional competency areas, not as a long certificate archive. This keeps the website clear while still showing that the organization is grounded in formal Community Health Worker training, lived experience, healthcare foundations, care coordination, and CHW leadership development.